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Comments from Our Valued Customers
Chronological Order: 1 2 3 4 5 6 7 8 9 10 11

"Dear Water Specialist,
I waited until today to send you feedback on our experience with the Water Specialist as I wanted to get the results of our laboratory testing on our water post the installation of the arsenic filtration system. I just heard today that we got a non detect which is a great relief. We will get the full report in about a week. We spoke with 4 different vendors including (3 competitors) and an online vendor whose name I can’t remember at the moment. You were hands down the most knowledgeable about water treatment in general and the arsenic system in specific. With the exception of the online vendor, who was disqualified due to poor reviews, you were also the most cost effective solution which is a rare combination. Your technician was fantastic. He was clearly very experienced and did a beautiful installation. He went above and beyond the call by answering some questions about a completely unrelated shower drain issue. My only issues with the system at this point are the taste of the water which is not as good as before the system was installed and some faucet clogging that seems to have been caused by debris from the filter media or as part of the installation but we are getting those resolved by our plumber. I am a very satisfied customer and would recommend the Water Specialist to anyone. Thanks for the good service."

—Frank K., Chapel Hill, NC, December, 2009

I would like to express our complete satisfaction with the water conditioning system equipment and the installation completed recently. (The technician) did an excellent job paying special attention to every detail and every aspect of the installation. While this was a complicated job, (he) worked well into the night, until 2300 hours, assuring the utmost in a professional installation. After, he completed the installation and charged the system with water it worked perfectly.

If, we can ever be of any assistance to you, please do not hesitate to call on us."

—Joe and Charlene J., December, 2009

"Dear Water Specialist,
We received a water filtration system, installed by your company on October 28, 2009. The technician was polite, knowledgeable and very efficient. We are very pleased with the end result and will recommend your company to all of our friends. Thank you for giving us the opportunity to share our experience with you."

—Sharon A., Cary, NC, December, 2009

"Dear Water Specialist,
You recently installed water softener and filter systems for us. We immediately saw an improvement in the quality of the water. The work was done efficiently and neatly and the technician answered all my questions about the operation of the system. We are very pleased with the systems and the quality of the work performed."

—Conrad M., November, 2009

"Dear Water Specialist,
We were please with the service we received from you. The technicians were courteous and professional and made an effort to be unobtrusive so as not to disturb us. They made a point of telling us before they turned off the water so we could be prepared. They were friendly and worked quickly and quietly. Our son... recommended your company to us and we have thanked him. We will recommend you to anyone we know who needs the services you provide."

—Jay and Anna Carolyn G., November, 2009

"Dear Water Specialist,
I am Emailing as requested in a postcard about my recent filtration system for iron that Ron installed in Oct. I am very impressed, esp. w/ your followup. A technician was here Friday (13 Nov) checking the chemical levels in the new filter. (The technician) was out in March replacing (rebuilding) my 20 yr old well and was urging me then to get the system for the iron problem. Not only is he a good salesman, but a very good installer, too. My water is so clear now I am very pleased w/ the new system, (the technician) and the Water Specialist. Your company has seen to all my plumbing needs for the last 20 yrs now and have always done a good job. I esp. like that you come right out when it's a no water call, which I have had a few times. Many thanks."

—MJ C., Pittsboro, NC, November, 2009

We are very satisfied with the systems and with the service installation. Technicians were clean, courteous, and professional. All work was completed as expected including a small misunderstanding on a faucet install. It was not clearly written up on the service order, but they were able to complete the work.

Also an upgrade faucet was not available; a temp faucet was installed and a new one brought out a couple weeks later. This was done on the technicians initiative and with no complaints. We hope future service and maintenance goes as well."

—Dan G., Hillsborough NC, December, 2009