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Comments from Our Valued Customers Chronological Order: 1 2 3 4 5 6 7 8 9 10 11 |
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"Dear Water Specialist, Sandra S., Chapel Hill, NC, August, 2009 |
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"Dear Water Specialist, The installation process (by the technician) was very thorough, and it looks professionally done. It took a little longer to install that we had anticipated, probably due to the relocation of the tank, but it was worth it at the end of the day. We had one issue, unrelated to the water softener itself, that could have been resolved much sooner. We had old sediment at the bottom of our hot water tank that was stirred up with the installation of the softener. We had dirty looking water (as dark as iced tea) for up to 10 days after installation, and this could have been corrected much sooner had the tank been drained at the time of installation. I believe this should have been a standard part of the installation, instead of being a corrective action a week after installation. However, your group did follow up repeatedly until the dirty water issue was resolved, so we would give your customer service and follow up actions high marks. Overall, we're very happy with the product and its effects on our water. I would certainly recommend your product and company to our neighbors..." Lance B., Chapel Hill, NC , August 2009 |
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"Dear Water Specialist, Manfred G., July, 2009, Fuquay Varina, NC |
"Dear Water Specialist, Gregg S., July, 2009, Chapel Hill, NC |
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"Dear Water Specialist, Tim D., NC, July, 2009 |
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"Dear Water Specialist, Please feel free to publish our recommendation and we will be happy to share our experience with anyone considering this process." Thom F. & Darren S., July, 2009, Cedar Grove, NC |
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"Dear Water Specialist, Bill C., July, 2009 |
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